Dr. Earl R. Smith II

In recent years an increasing part of my practice has been working with individuals who have found that their approach to establishing and deepening personal and business relationships has suffered to the point that their career potential and enjoyment of life is being limited by the lack of an extended network of reliable and productive relationships.


p class=”MsoNormal” style=”text-align: justify;”>The proliferation of networking organizations and events seems to have supported a tendency towards what I call ‘shallow-water’ associations. Many of my clients have developed a very wide range of these associations. But many of them seem to be having the same experience. Although they have this range of connections, few if any of them are producing productive results. In fact, most of these associations seem to quickly reach a plateau and then level off into unproductivity.

In response to these challenges I have developed a systematic approach realigning those tendencies and to help my clients change their approach - to begin developing the kinds of long-term business and personal relationships which will help them progress in their business career and to enjoy life more completely. My approach requires a significant and serious commitment on the client. The habits are very hard to break. It seems that the addiction to these shallow-water relationships is nearly as difficult to break as the addiction to smoking.

An unavoidable fact is that human beings are more successful as social animals than they are as rugged individualists. And, although this has always been true, the advances of the internet, virtual relationships, casual connections, easily maintained anonymity, artificially produced and promulgated avatars and the seduction of networking has created the apparent ability to forgo the time and effort required to develop these deeper relationships in favor of the less productive types. Like most addictions, this one is about avoidance rather than advancement.

I used the word addiction purposefully because I have come to realize that that is precisely what it amounts to. The seductiveness of the entire idea that networking is an effective way to build productive relationships is the principal reason that most individuals find themselves in a situation where they have few friends and a wide range of mostly distant contacts. Taken to the extreme, the super networkers often brag about having thousands of connections. The idea that ‘more is more’ seems to be the dominant theme. But a close examination of their experiences often demonstrates that the excesses which result from using networking as the primary approach to developing a range of productive relationships is, in fact, highly corrosive to the ability to establish healthy ones and severely limiting of future possibilities.

As with most addictions, the road to recovery is neither easy nor short. There seems to be a several reasons why this is the case. Mostly they seem to relate to the vision of the other person which is cultivated by intensive involvement in networking. ‘Professional networkers’ seem to go through people like a bag of potato chips - with much the same residual benefits. From the outside, their approach smacks strongly of denigration bordering on abuse.

When a client has come to the point where they realize that they have a problem and are ready to break the addiction, the real effort can begin. The process starts with a focus on the behaviors and values which they have adopted in order to be a ‘successful’ networker. Just reaching the point where the client understands the implications and impact of their own behaviors towards other people an opportunity is, in the end of itself, a difficult and perilous journey - one that takes a great deal of courage and self-knowledge.

“It’s just so damned easy to have a drink with somebody and think, as a result, that I know them and that we have established the basis for a productive relationship,” a client recently told me. In fact one of the more insidious implications of networking is the assumption that it is easy develop solid relationships - productive relationships - by simply ‘networking’.

My experience has been that most people who are addicted to networking are really not seeking those types of relationships anyway - at least not through networking. For the most part they simply seem to be looking for some people to ‘talk to’. Although networking organizations may be ostensibly about building business relationships, for instance, it doesn’t take much time at one of the events to realize that most of the interactions are primarily a social. I believe there’s a good reason for this. Networking is better for developing shallow social associations than it is for developing productive business relationships.

The frequent use of avatars at networking events complicates the process. In this case I am using a term to describe the synthetic realities which many individuals promulgate doing the events. All of us have had this kind of experience. We meet someone who describes their background and/or business in glowing terms only to find out that they have been describing a mask which they hide behind. For the most part the relationships tend to stagnate at that level. But if me make the effort, by the second or third meeting we discover the reality behind the mask and end up wondering - ‘what was the point’?

The development of long-term, productive relationships takes time, commitment and extended effort. The addiction to networking is based on a completely unrealistic assumption that there is a way around those requirements.

After working with a large number of clients on this set of issues I have come to understand that the process of recovery is a slow one with many opportunities for relapses. But I have also come to see that recovery is possible and that the result of breaking this addiction is a more productive and enjoyable life experience for the client.

As I often tell my clients early in the process, the clock is ticking and time is passing. It is your time and it’s being marked by lost opportunities, senselessly dissipated capabilities and a denigration of the people you meet and what they might come to mean to you. It’s your choice and your future. As with any addiction, much is lost unless you break the habits which have been damaging your career and life experience.

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Dr. Smith is a proven senior executive, successful entrepreneur, published author and public speaker. He serves on boards of directors and advisory boards or as a strategic advisor to CEOs. Dr. Smith specializes in leadership development and advising management on leadership styles which make them more effective leaders. He also works as an executive and/or life coach in the areas of personal growth and spirituality.

One Response to “Building Productive Relationships”
  1. 7 Responses to “Building Productive Relationships”

    1. Justin Hitt Says:
    July 7th, 2008 at 5:46 pm e

    What you are saying about “shallow-water” relationships is so true. Unfortunately American culture rewards the lone individual (through media and story) over the small organized group.

    Thank you for also pointing out the drawbacks of “going at it on your own” as this type of behavior makes building productive relationships difficult.

    2. terry Says:
    July 13th, 2008 at 7:43 pm e

    while a good point to uncover shallow water nature of today’s networking, people forget that meaningful relationships comes from actively sharing common work environment, business, hobbies, activities or friends. The real challenge is how these networks can produce results. Many of us have lots of “connections” on linked-in or “friends” on Facebook, but without active interactions people forget who we are and vice versa. I think the next layer of how to manage our networks in these social networks should be explored. There are tools out there, and they are only as good as the users make them to be.

    3. Geri Rockstein Says:
    July 13th, 2008 at 8:08 pm e

    I really enjoyed the article. Unfortunately the new rule of networking seems to be “who ever has the most, wins”. And the distinction between quality and quantity has been lost in a world that rewards mediocrity.

    One of the unfortunate by-products of the Internet is the sheer enormity and anonymity of it. It allows people to reinvent themselves and hide behind a computer screen. There are people on LinkedIn who answer 200 questions a week and proclaim to own and run successful businesses. Anyone can create a fictional profile and take on a new identity. Just last week I found out quite by accident that a client who I had done work for a year and an half ago (he is a partner in a web development business and his role is business development) has recently launched a very elaborate website of approximately 30 - 40 pages declaring himself a lifelong professional content writer. The entire website is a work of fiction as is the new profile that he created on LinkedIn with an entirely reinvented background. However the case study in which he describes in great detail how he got a small web development firm on the front page of google due to spectacularly written SEO content, was in fact my work. I called my lawyer who said I had a slam-dunk case, but that there was nothing to take. This thief has absolutely zero. After I sent the plagiarist an email letting him know that I was on to him, he made subtle, but meaningless changes to the claims in the case study. This person will be networking with others on LinkedIn who are networking in good faith.

    How can people establish meaningful relationships on any level based on a lie?

    Best regards,

    Geri

    4. Phil Johnson Says:
    July 14th, 2008 at 5:26 am e

    The value of a business, or any, relationship is the relationship itself. When you add your capability and resources in a way that increases your client’s you create value for them. This has little to do with products or services. When you use your abilities to solve a problem for someone or enable them to capture an opportunity you earn a level of trust and respect – the relationship deepens. This allows you to create even more and more value.

    Your deepest 20 relationships each know 20 people just like them and they each know 20 people like them as well … that’s 8,000 “warm market” contacts within 2 degrees of your best relationships.

    We are at our best when we are providing our distinctive value in service to others.

    - Phil Johnson, MBL Coach
    http://www.MasterofBusinessLeadership.com

    – Becoming The Client’s Emotional Favorite

    5. Marta Wilson, PhD Says:
    July 14th, 2008 at 7:17 pm e

    As Dr. Smith describes, networking today supports the evolution of interpersonal junkies. These addicts eagerly anticipate the next rush of adrenaline that comes from entering into a state of pseudo-community (or pseudo-relationship) with total strangers after a mere exchange of business cards. Faulty assumptions are then made about moving on to the next stage of professional relationship before adequate emotional and social bonds are developed. Given no man is an island, the result is a limited ability to be your best, do great things or have meaningful success in business or society. Holistic coaches, like Dr. Smith, help those who are struggling to move beyond addiction to build their professional communities as well as honest business relationships that are sustainable and that matter in the long run.

    6. Nancy May Says:
    July 15th, 2008 at 4:54 pm e

    All you say here is true. I’ve learned through experience that many people “network” to fill the lonely gaps in their life. The C-level executive can’t afford this type of time consuming activity unless there’s a goal in mind for them and the individuals involved.

    Recommendation: Network with a focused goal/objective every time. It’s not about how many cards you take home, it’s about the value of the relationships and connections you’ve built. Don’t be abusive, be polite, honest and direct. Get to the point or move on and save the other guy’s time.

    It takes time and practice to learn this skill. Once you do, you level of appreciation, respect and the value will increase.

    Earl, you’re on target!

    7. John Seeley Says:
    July 21st, 2008 at 10:52 am e

    Great article Chief! This is exactly what I was talking about regarding a person having so many connections via LinkedIn.com and other networking web sites. At a certain point, you don’t really know everyone and then you need to be careful about who is using your name or claiming a relationship with you.

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